Ai Editorial: Managing a loyalty program, right from enrolment to sustaining a bond, calls for unremitting finesse. If driving loyalty is about crafting experiential moments, then airlines need...
Ai Editorial: Managing a loyalty program, right from enrolment to sustaining a bond, calls for unremitting finesse. If driving loyalty is about crafting experiential moments, then airlines need...
Ai Video: Digital Transformation & Tangible Results Airlines, like any business entity, must make rapid progress and capitalize on the prowess of digital transformation, asserts Dejan Cusic,...
Ai Editorial: Stepping up authorization for digital transactions via 3D Secure 2.0 which is a data-driven initiative that supports digital payments and features expanded capabilities in terms of...
Ai Editorial: Getting closer to passengers, count on offer & order management. A traveller gets lost in today’s technology. How can airlines come up with offers or service...
Executive Interview: JR Technologies’ Ryan Harris on what is impeding “transformation”. Airlines need to look at several areas, including the organizational impact, IT, issues associated with access...
Ai Video: Binding partners via data in coalition loyalty. Buying a book, paying for utility bills or car fuel etc via an airline loyalty card and getting rewarded...
Ai Editorial: Chargebacks a cost of doing business, not an apt assessment. A meticulous approach needs to be attempted to target every source of chargeback. The role of...
Flyiin’s Stéphane Pingaud: Disruption via API Aggregation. Flyiin is 100% API-based online marketplace that promises to show travellers offers that are relevant to them, and in doing so...
Ai Editorial: Managing a loyalty program, right from enrolment to sustaining a bond, calls for unremitting finesse. If driving loyalty is about crafting experiential moments, then airlines need...
Ai’s Thought Leadership section is our way to keep you informed and inspired! Travel and flying are (usually!) all about fun. And airlines, along with various stakeholders, strive...
