06 Jan The hidden cost of bots: beyond the monetary toll
While financial losses are substantial, the impact of bad bot traffic extends beyond monetary damage for airlines. ...
Editorials
16 Dec NDC Connectivity – still hampered by complexities
IATA's NDC standard faces ongoing challenges due to inconsistent interpretations and implementations....
10 Dec Addressing cart abandonment through testing and data analysis
Tackling online shopping cart abandonment is a continuous challenge, demanding handling of concerns on an ongoing basis in the travel sector. ...
03 Dec Zero Trust architecture – enough against modern cyberattacks?
As technology races forward, so do the cyber threats lurking in the digital shadows. ...
12 Nov Evaluating the future of co-brand credit cards
The discussion around mobile wallets/ apps versus co-brand credit cards is quite relevant in today's rapidly digitizing financial landscape....
12 Nov Dealing with persistent threat of bot-driven attacks
Bot activity can be problematic, paving the way for identity theft and distributed denial-of-service, making it a persistent threat. ...
30 Oct Driving co-brand spending through sustainability
As travellers increasingly prioritise sustainability, airlines can leverage their FFPs to to enhance this connection....
23 Oct How are Apple and Amazon targeting co-branded credit cards in travel?
As tech giants like Apple and Amazon expand their financial services offerings, it's crucial to examine how they're positioning themselves to capture airline-related spending. ...
15 Oct General-purpose credit cards vs. travel co-brand cards
Gen Z, known for their digital-first mindset and emphasis on experiences, approaches credit card selection with a unique perspective....
08 Oct Rewards for co-brand credit card holders – how are airlines playing their part?
Airlines encourage frequent flyer program (FFP) members to undertake certain initiatives. What if there is a different experience? ...
26 Sep Counting on AI for a decline in false declines
AI's ability to analyse vast amounts of data, learn from patterns, and make real-time decisions is crucial in reducing false declines. ...
20 Sep Miles protection: defending against account takeover fraud
Airlines and other travel companies are particularly vulnerable to account takeover fraud. Loyalty points are a valuable target for attackers....
