01 Feb Counting on data-driven organization redesign
It is imperative for organizations to focus on organization redesign for digitalization, agility and environmental sustainability ...
Editorials
24 Jan Pre-empting what fraudsters are up to
A vital part of any anti-fraud and security strategy is to pre-empt an attack before it happens. ...
20 Jan Improving upon chargeback management to boost travel recovery
Travel e-commerce remains a lucrative proposition for fraudsters, but is fraud prevention getting its due or still being seen as a standalone function?...
09 Jan Being in a better position to handle friendly fraud in 2023
Travel e-commerce remains a lucrative proposition for fraudsters, but is fraud prevention getting its due or still being seen as a standalone function?...
02 Jan Focusing on better air travel experience in 2023
How can air travel experience be improved upon considering the unavoidable disruptions?...
20 Dec BNPL in 2023 – what to expect?
Travel e-commerce remains a lucrative proposition for fraudsters, but is fraud prevention getting its due or still being seen as a standalone function?...
07 Dec Airline indirect distribution – what to expect in 2023?
What do distribution agreements signed by established carriers this year signal as far as progress in airline distribution is concerned? ...
30 Nov Gearing up for fraud prevention in 2023
Travel e-commerce remains a lucrative proposition for fraudsters, but is fraud prevention getting its due or still being seen as a standalone function?...
25 Nov Targeting cost-related benefits of partnerships in loyalty
The blend of related technology, data and intelligence is going to result in smart digital wallets, something worth delving into. ...
21 Nov Adopting a crypto rewards strategy
A study has indicated that multi-merchant coalitions, financial services and entertainment brands are most likely to adopt crypto rewards in the future. ...
10 Nov Dealing with loyalty fraud – is senior management playing its part?
Every interaction with a traveller counts. Along with CX, airlines can make the most of them to keep a vigil on fraud. ...
05 Nov Preparing for cross-border payments
Travel merchants acknowledge that the last couple of years have resulted in certain lessons when it comes to cross-border payments. ...
