Editorials

02 Sep Airline status – maximising both CX and revenue generation

Posted at 20:13h in Loyalty Editorials

Travel marketers stated that status of a member of a frequent flyer program is an airline’s most powerful tool....

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19 Aug Edge computing and protecting accounts of travellers

Posted at 02:12h in Payment & Fraud Editorials

Edge computing technology is proving instrumental in ensuring that scammers that don't end up stealing personal data....

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13 Aug Counting on virtual cards as part of a B2B payments mix

Posted at 17:54h in Payment & Fraud Editorials

Virtual cards are counted upon as a payment mechanism to bring security and efficiencies of digitization. ...

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01 Aug Bad bots and the travel industry

Posted at 09:35h in Payment & Fraud Editorials

How much trouble can bad bots create for a travel company? Travel companies must address the threat of bad bots . ...

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24 Jul Cross-border transactions and interoperability – what’s next?

Posted at 10:33h in Payment & Fraud Editorials

Airlines must focus on cross-border infrastructure and interoperability for streamlined payments as part of plans to optimise B2B payments...

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07 Jul Gearing up for AI – how to go about it?

Posted at 18:21h in Payment & Fraud Editorials

Travel companies are keen on leveraging the prowess of analytics, automation, and artificial intelligence (AI). ...

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01 Jul Congratulations CardGuru!

Posted at 06:43h in Loyalty Editorials

CardGuru, an AI-assisted credit card recommendation engine, won the #MegaEvent2024's Lion's Den pitch competition in Calgary. ...

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20 Jun Counting on tech to strengthen travel loyalty initiatives

Posted at 06:53h in Loyalty Editorials

Travel loyalty programs continue to evolve. Key aspects such as accrual, redemption, award availability, etc. have changed tremendously ...

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14 Jun Taking cue from indifferent experiences while running FFPs

Posted at 10:59h in Loyalty Editorials

Airlines encourage frequent flyer program (FFP) members to undertake certain initiatives. What if there is a different experience? ...

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10 Jun Making the most of pay with points option in travel loyalty

Posted at 08:04h in Loyalty Editorials

The option to pay with points as a way to redeem a loyalty currency can play its part in stepping up the engagement level. ...

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05 Jun Counting on banks as a travel merchant to strengthen loyalty

Posted at 09:59h in Loyalty Editorials

A timely message or an email from a bank can help a loyal member to get a desired reward. ...

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28 May Thinking of why one opts to pay via a particular payment method

Posted at 09:25h in Payment & Fraud Editorials

Consumers look for utility or benefits they receive when they decide to make a payment...

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