28 Feb Evaluating the role of ChatGPT in travel
Is ChatGPT of any value to a traveller, who is closing on a travel booking? The tool isn't ready yet to help with bookings....
Ancillary Editorials
09 Feb Leveraging embedded finance to open revenue streams in travel
Travel e-commerce entities can evaluate developments in open banking and fintech to see how embedded finance can open new revenue streams. ...
01 Feb Counting on data-driven organization redesign
It is imperative for organizations to focus on organization redesign for digitalization, agility and environmental sustainability ...
02 Jan Focusing on better air travel experience in 2023
How can air travel experience be improved upon considering the unavoidable disruptions?...
07 Dec Airline indirect distribution – what to expect in 2023?
What do distribution agreements signed by established carriers this year signal as far as progress in airline distribution is concerned? ...
27 Oct Are you happy with your travel checkout experience?
Travel retailers constantly look at ways to improve the conversion rate. Not only their respective digital assets need to be seamless and intuitive from the start, but...
05 Sep Metaverse and travel – is the timing right to explore new use cases?
Travel companies are looking at the overall value-creation aptitude of metaverse, how it can augment the traveller experience. One aspect is related to understanding what would it take...
25 Apr Doing away with the cost-cutting approach as an airline
“Cost-cutting is of paramount importance for airlines, but has it gone too far?” questioned Oliver Ranson, during a webinar on ancillary revenue, conducted by Ai last week....
04 Apr Travellers willing to pay for “premium” offerings
The travel industry is keenly evaluating current trends related to the flight search activity as well as the way airfares are shaping up, and how the same is...
23 Mar “RM needs to pivot to being customer-centric”
Time to bring in more context since “you know” the customer. Revenue management (RM) and pricing in a post pandemic environment must evolve. ...
08 Mar Humanizing data – enabling airlines to treat passengers as human beings
Ideally one is looking at a data platform that can ingest data from a variety of sources and come up with suggestions with the right mix of content...
02 Mar Counting on blockchain for use cases in the airline industry
Blockchain isn’t just about making crypto payments, managing fraud or contributing in airline loyalty, but it can also play a role in RM....
