23 Feb Evaluating the role of payment tech in loyalty
FFPs or airline loyalty initiatives must incorporate payment -related features as per the expectations of a today's digital shopper. ...
Editorials
16 Feb NDC for the broader travel industry – what’s working?
Progress made by IATA’s data standard, NDC, comes under scrutiny from time to time, and one of the areas that is worth evaluating is how airlines and...
09 Feb Rewards goal and redemption options – is the gap being bridged?
Ai Editorial: Getting closer to any reward goal faster is fine, but when one is not traveling, then letting redeem for products they have been increasingly spending on...
07 Feb NDC and payments – understanding the massive change that comes with it!
Ai Editorial: Airlines’ journey to retailing is far from a straightforward process. As for how NDC or New Distribution Capability is contributing in this journey,...
03 Feb Countering fraudsters’ love for gift cards
Ai Editorial: Gift cards are loved by everyone – customers, recipients of gifts, retailers etc. Unfortunately, the list includes fraudsters, too. ...
27 Jan Targeting high-value travellers who prefer to diversify “points” investment
Ai Editorial: Experts point out that a hefty point balance parked with one airline is far from an ideal scenario today. ...
21 Jan Crypto payments remain small, but waves of disruption expected
Ai Editorial: There are certain adoption waves and development scenarios, including regulatory clarity, NFTs to ride the wave of crypto acceptance, the role of card schemes etc.,...
17 Jan Fraudsters eyeing “unique exploits” of buy now, pay later
Ai Editorial: The buy now pay later (BNPL) option continues to flourish. At the same time, the risk associated with such transactions, too, is being highlighted. ...
10 Jan Simplifying air travel – what to expect in 2022?
Year after year airlines and the entire industry talks about simplifying travel, be it for the shopping phase or the actual journey. ...
03 Jan Chargebacks and friendly fraud – being on top as a merchant in 2022
Ai Editorial: How should travel merchants plan their payment initiatives going forward? ...
20 Dec Making FFPs more attractive via partnerships
Ai Editorial: The past 20 months or so have seen interesting partnership-related initiatives from airlines for their FFPs. While certain airlines believed in enlarging their ecosystem,...
13 Dec Delving into airline-specific fraud patterns
Ai Editorial: Travel merchants are looking at the prowess of data, trying to gain from collaboration across the payment ecosystem and relying on fraud prevention tools to increase...
