Executive Interview: JR Technologies’ Ryan Harris on what is impeding “transformation”. Airlines need to look at several areas, including the organizational impact, IT, issues associated with access...
Ai Video: Binding partners via data in coalition loyalty. Buying a book, paying for utility bills or car fuel etc via an airline loyalty card and getting rewarded...
Ai Editorial: Chargebacks a cost of doing business, not an apt assessment. A meticulous approach needs to be attempted to target every source of chargeback. The role of...
Flyiin’s Stéphane Pingaud: Disruption via API Aggregation. Flyiin is 100% API-based online marketplace that promises to show travellers offers that are relevant to them, and in doing so...
Ai Editorial: Managing a loyalty program, right from enrolment to sustaining a bond, calls for unremitting finesse. If driving loyalty is about crafting experiential moments, then airlines need...
Ai’s Thought Leadership section is our way to keep you informed and inspired! Travel and flying are (usually!) all about fun. And airlines, along with various stakeholders, strive...
