06 Dec Highlights from ATPS 2021 APAC
Ai Editorial: How should travel merchants plan their payment initiatives going forward? ...
Editorials
29 Nov Counting on loyalty programs for travel recovery as a tourism board
Ai Editorial: Covid19 has had a long-term impact on the travel industry, but considering that it’s been 18 months or so, the agile and proactive tourism boards...
23 Nov Facilitating a better inflight experience via passengers’ personal devices
Ai's Ancillary Merchandising Conference: It is time airlines redefine the traditional notion of connectivity and services associated with it. Airlines should look beyond merely “internet” connectivity. ...
17 Nov Alternative form of payments move on from why to which ones to support
Ai Editorial: Airlines need to support payment methods that customers are not only used to paying with, but also ones that enables them to be in control....
12 Nov 5 tips for being proactive with cyber risk management
Ai Editorial: There is a data breach every hour now. Are such cyber attacks inevitable? Have all passwords been compromised? Merchants have no option but to...
08 Nov Great quotes from Ai’s Ancillary Merchandising Conference
Ai's Ancillary Merchandising Conference: Revenue Management and Inflight Product proved to be a great learning experience, featuring an array of topics encompassing discussions around the inflight product, what...
04 Nov Letting passengers shape up their own onboard experience
Ai Editorial: Control, speed, connectivity, convenience and mobility needs to be wrapped into a new value proposition, asserts Ricardo V. Pilon. ...
02 Nov Airlines – what makes revenue management effective?
Ai Editorial: It is “not about data, process, tech, statistics…it’s about people and emotions”. ...
26 Oct Fighting friendly fraud – a major concern among merchants
Ai Editorial: Friendly fraud and criminal fraud continue to be problematic for merchants, according to the 2021 Chargeback Field Report....
25 Oct Passenger-first approach to disruption
Are airlines handling disruption better today? To what extent they are better equipped to manage irregular operations as well as look after panic-stricken passengers?...
19 Oct Airlines and B2B payments – what’s new?
Ai Editorial: The travel industry and payment specialists have been evaluating risks associated with B2B travel payments, assessing the role of stakeholders across the value chain and working...
11 Oct Fraud – still a constantly evolving problem, how?
Ai Editorial: Account takeover fraud isn’t new. Its impact goes beyond the “attack being in motion”. Travel merchants must understand how “peeking” is paving way for...
