13 Apr Binding partners via data in coalition loyalty
Ai Video: Binding partners via data in coalition loyalty. Buying a book, paying for utility bills or car fuel etc via an airline loyalty card and getting rewarded...
Editorials
07 Apr Chargebacks: cost of doing business, not an apt assessment
Ai Editorial: Chargebacks a cost of doing business, not an apt assessment. A meticulous approach needs to be attempted to target every source of chargeback. The role of...
27 Mar Flyiin’s Stéphane Pingaud: Disruption via API Aggregation
Flyiin’s Stéphane Pingaud: Disruption via API Aggregation. Flyiin is 100% API-based online marketplace that promises to show travellers offers that are relevant to them, and in doing so...
28 Feb Managing a Loyalty Program Calls for Unremitting Finesse
Ai Editorial: Managing a loyalty program, right from enrolment to sustaining a bond, calls for unremitting finesse. If driving loyalty is about crafting experiential moments, then airlines need...
28 Sep Thought Leadership
Ai’s Thought Leadership section is our way to keep you informed and inspired! Travel and flying are (usually!) all about fun. And airlines, along with various stakeholders, strive...
