16 Aug Avoiding unhappy travel shoppers and happy fraudsters
A major concern, as always, is to ensure a fraudster’s attempt shouldn’t go unnoticed and act before it is too late. ...
Editorials
08 Aug Working out apt payment mix for travellers from Asia
Dealing with new rules and regulations is generally a laborious exercise since the planning, revisions and implementation takes time. ...
26 Jul Evaluating rules and regulations related to payments and fraud
Dealing with new rules and regulations is generally a laborious exercise since the planning, revisions and implementation takes time. ...
14 Jul Focusing on device risk indicators for combating fraud
Device risk in an integral part of risk assessment. There are indicators that need to be acted upon. ...
07 Jul Evaluating alternatives to greenwashing as a travel brand
Travel companies must delve into how consumers are feeling about initiatives related to supporting sustainability and avoiding greenwashing. ...
03 Jul Delving into the utility of AI for meaningful results
The contribution of artificial intelligence is coming to the fore in several disciplines and travel companies continue to leverage it. ...
28 Jun Counting on automation to deal with chargebacks in travel
Travel companies can be better prepared to deal with chargebacks with automation, to assess and respond to claims effectively. ...
18 Jun Curbing status match loyalty fraud in a proactive manner
Airlines have been looking at ways to target high-value high flyers and one of the tools they have been using is status match campaigns. ...
09 Jun Making redemption cycle work in today’s context
Loyalty specialists focus on various aspects related to redemption and the related cycle....
02 Jun Learning from backlash faced by Woolworths over subscription
The decision of Woolworths to bring a change in its subscription is resulting in criticism. It is vital to handle such issues with planning. ...
25 May How clear is the value proposition of your travel loyalty program?
The target audience must be aware of the benefits that are being promised at every tier in a tiered loyalty program. ...
15 May Leveraging BNPL for benefits beyond payments
Travel merchants are facilitating BNPL as a payment option for the benefits of the travel shopper but also for other aspects like cost reduction and average transaction...
