10 Nov Dealing with loyalty fraud – is senior management playing its part?
Every interaction with a traveller counts. Along with CX, airlines can make the most of them to keep a vigil on fraud. ...
Editorials
05 Nov Preparing for cross-border payments
Travel merchants acknowledge that the last couple of years have resulted in certain lessons when it comes to cross-border payments. ...
27 Oct Are you happy with your travel checkout experience?
Travel retailers constantly look at ways to improve the conversion rate. Not only their respective digital assets need to be seamless and intuitive from the start, but...
20 Oct Advancing Innovation to Better Support the Travel and Tourism Sector
As the travel and tourism sector looks ahead to 2023, insights from the Mastercard Economic Institute give organisations across the travel value chain a lot to feel positive...
18 Oct Capturing fraud signals to ensure every interaction is secure
Every interaction with a traveller counts. Along with CX, airlines can make the most of them to keep a vigil on fraud. ...
13 Oct Europol underlines the issue of identity security in the metaverse
There are concerns regarding where the data will go and how it will be regulated, highlighting the issue of identity security in metaverse. ...
03 Oct Dealing with ruffled account holders post an ATO – a messy affair
Since it is tough to completely rule out any data security-related incident, best option is to prevent as well as remediate for ATOs. ...
27 Sep Gearing up for the “Smart Digital Wallets” era
The blend of related technology, data and intelligence is going to result in smart digital wallets, something worth delving into. ...
21 Sep Reaping rewards of right payment strategy in air cargo business
It is important to evaluate the cost of payments, payment processing and efficacy of payment methods when we talk of the air cargo segment....
15 Sep Is premium leisure travel here to stay?
How to evaluate bleisure travel? If more trips are mix of business and leisure travel, is the answer - premium leisure? ...
11 Sep “Airline status is less stable than it has ever been”
Airline status is less stable than it has ever been and airlines must keep an eye on the behaviour of elite members or co-brand card holders....
05 Sep Metaverse and travel – is the timing right to explore new use cases?
Travel companies are looking at the overall value-creation aptitude of metaverse, how it can augment the traveller experience. One aspect is related to understanding what would it take...
