05 Jun Counting on banks as a travel merchant to strengthen loyalty
A timely message or an email from a bank can help a loyal member to get a desired reward. ...
Editorials
28 May Thinking of why one opts to pay via a particular payment method
Consumers look for utility or benefits they receive when they decide to make a payment...
20 May Counting on transparent pricing to improve conversion
One topic that impacts the conversion rate is related to transparent pricing. Transparency builds trust. Being clear about all aspects of a transaction is always high on the...
10 May Counting on an apt mix of payment rails as a travel merchant
Digital consumers have greater expectations in their shopping journey, and this includes completing a payment for an air ticket. ...
01 May Bringing down the fraud rate without compromising on UX
It is fascinating to evaluate how a fraud and risk intelligence team evaluates who is a good customer and who isn't. ...
18 Apr Speed and Sustainability – buzzwords in air travel
It is time travel companies look at a cohesive way of following up, evaluating, and reporting on sustainability...
10 Apr How many payment options to offer?
Travel merchants are constantly working on plans to cater to the payment preferences of travellers in a particular market. ...
02 Apr Facilitating collaboration between security and anti-fraud teams
It is imperative to ensure there is no lack of communication between the security and fraud departments in order combat any illegitimate act. ...
28 Mar Finding ways to deal with false declines
When a false decline happens a brand possibly has gone a slipper road as the legitimate consumer won't be pleased...
19 Mar Understanding the efficacy of fraud orchestration
Fraud specialists must be spot on with their risk assessment strategy, evaluate what to protect in sync with their business model. ...
08 Mar Making the most of payments data to be in sync with latest trends
Travel companies acknowledge that payments data isn’t a passive reporting tool. If merchants get their act right, then there is plenty to gain...
29 Feb Finding ways to overcome complexities in airline acquiring
Airlines have been looking at ways to the make the most of their association with acquirers, that focus on settling and processing payments ...
