| Date: | Thursday 5 August 2021, 11am Singapore |
| Location: | Online |
| Recording: | Request Here |
Mega Event came to Asia-Pacific with this regionally focused webinar.
What a year it has been! Traffic for airlines and travel companies has evaporated and is now only slowly coming. Loyalty has played a huge part in keeping airlines and travel companies afloat by selling miles/points to members, and the co-brand banks too. These initiatives have shown where the money is.
The question to be looked now, and is looked at in this webinar, is how to sustain and grow these earnings from Loyalty Program
Event Sponsors
Mega Event Asia-Pacific Symposium: Pre-Event
Tuesday 3rd of August
2:00pm – 3:00pm Singapore
(4:00pm – 5:00pm Sydney)
•Oliver Ranson, Author, Airline Revenue Economics
•Mark Ross-Smith, CEO, Status Match
Loyalty and Revenue Management often seem to speak different languages. Participate in this session to gain understanding of RM to work better with your colleagues in Revenue Management to drive more revenues and better engage your customers.
Mega Event Asia-Pacific Symposium: Pre-Event
Wednesday 4th of August
11:00am – 12:0opm Singapore
(1:00pm – 2:00pm Sydney)
•Jane Lee, Trust & Safety Architect, Sift
Mega Event is focused on driving revenues from Loyalty Programs. However, these revenues may be challenged as loyalty accounts have become increasingly attractive to fraudsters who sell them on the Dark Web, and now also Telegram.
Join this session to see the Loyalty Program and Travel data for sale by fraudsters on these channels. See what prices they are sold for. How they are sold. And even see if your customers’ stolen points and accounts are on sale!
Mega Event Asia-Pacific Symposium: Driving Loyalty Program Revenues
Thursday 5th of August
11:00am – 11:05am Singapore
(1:00pm – 1:05pm Sydney)
11:05am – 11:40am Singapore
(1:05pm – 1:40pm Sydney)
Keynote: Getting your comms right: Maintaining relevance & building engagement in the travel downturn
•Paul Smitton, CEO, Asia Miles
11:40am – 12:00pm Singapore
(1:40pm – 2:00pm Sydney)
12:00pm – 12:30pm Singapore
(2:00pm – 2:30pm Sydney)
Panel Discussion: Customer Lifetime Value vs. Loyalty Program Revenues: How can we do both?
Moderator
•Marc Berman, CEO, TMG 3.0
Panellists
•Nik Laming, Independent Consulting, Urban Leopard Ventures
•Piotr Kozlowski, Vice President Consulting, Services Sector, Airline/Travel Loyalty, Comarch
•James Marshall, VP, Account Management, Air Partnerships, Expedia
AIRLINE/TRAVEL MERCHANTS
-
- Free*
Register Now!
*Airlines, OTA’S and Travel Providers
BANKS, VENDORS & FINANCIAL SERVICES
-
- $79
Register Now!
Payment by Credit Card
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