LSA Spring Conference 2025

Dublin, Ireland

The Only Loyalty Fraud Event

Date: 20-21 May 2025
Location: Dublin, Ireland
Delegates: 50+

Lead Sponsor

IDData

Tackling preventing Account Takeovers and Loyalty Program fraud and abuse, this event was the only place to meet those managing loyalty program fraud and many of the latest loyalty fraud solutions providers. Participants will take home best practices to stop fraud via the latest attack vectors, including bot attacks and call center social engineering. We also discussed Loyalty Program weak spots for abuse including Terms & Conditions.

The LSA Spring Conference 2025 was hosted as part of Airline Information’s Airline & Travel Payments Summit 2025 and Mega Event 2025.

Presentations will be shared shortly

Venue

The LSA Spring 2025 Conference will be held at the Crowne Plaza Dublin Airport in Santry Park

Crowne Plaza Dublin Airport in Santry Park

Special Price of €239 Per Night (includes taxes and breakfast)

Northwood Park, Santry Demesne, Dublin, D09 KN66, Ireland
Phone: +35318628888

Book Hotel Now!

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Agenda

Day 1
20 May 2025

 

12:30pm – 2:00pm

Registration

Hotels Only: Fraud Discussion Group (1:00pm-2:00pm)

Hotels Only. Click Here to register

2:00pm – 2:15pm

Chargebacks University (2:00pm-3:30pm)

Registration Necessary. Click Here to register (Merchants Only)

Chargebacks

2:15pm – 3:00pm

Chargebacks University (2:00pm-3:30pm)

Registration Necessary. Click Here to register (Merchants Only)

Chargebacks

3:00pm – 3:30pm

Chargebacks University (2:00pm-3:30pm)

Registration Necessary. Click Here to register (Merchants Only)

Chargebacks

3:30pm – 4:10pm

Diners-Club-New

Coffee Break Sponsored by Diners Club International

4:10pm – 5:00pm

Travel payments fraud: Why it’s far from over?  (4:10pm-4:35pm)

– Andreea Pap, Head of Business Development, Precision by Etraveli Group

Fireside Chat – Fraud: movement from transaction to identity-based
(4:35pm-5:00pm)

– Spencer Crane, Vice President of Product, ID Dataweb
– Chris Staab, Co-Founder, LSA

Fraud Discussion Group (5:00pm-5:45pm)

– Andreea Pap, Head of Business Development, Precision by Etraveli Group

6:00pm – 8:00pm

Travel-Massive

Welcome Reception in Association with Travel Massive

Day 2
21 May 2025

09:00am – 09:30am

The Role of Fraud Prevention in Enabling Customer Trust

Hayley McCormick, Director of Digital Fraud, United Airlines in conversation with
Spencer Crane, Vice President of Product, ID Dataweb

Hover for Mega Event Track

9:30am – 10:00am

Cyberfusion and Identity Fraud

Sondra Feinberg, Head of Sales, myNetWatchman

Hover for Mega Event Track

10:00am – 10:30am

Bulletproof Marketing: Securing Your Campaigns Against Fraud

– Marjolein Grothauzen, Senior Product Manager, Booking.com
Remo Hulsbosch, Marketing Fraud Operations Manager, Booking.com

Hover for Mega Event Track

10:30am – 11:10am

Coffee Break

11:10am – 11:40am

Part 1: Results of the LexisNexis Risk Solutions Global State of Fraud and Identity Report

– Jason Lane-Sellers, Director Market Planning EMEA, LexisNexis Risk Solutions

Hover for Mega Events Tracks

11:40am – 12:00pm

Part 2: Results of the LexisNexis Risk Solutions Global State of Fraud and Identity Report

– Jason Lane-Sellers, Director Market Planning EMEA, LexisNexis Risk Solutions

Followed by:

 

Part 1: Delivering Deception vs. Detection: The Battle for Trust in Travel

– Chris Staab, Co-Founder, LSA
Alexander Hall, Trust and Safety Architect, Sift in conversation with
Becca Roach, Director, Trust & Safety, Hertz

Hover for Mega Events Tracks

12:00pm – 12:30pm

Part 2: Deception vs. Detection: The Battle for Trust in Travel

– Chris Staab, Co-Founder, LSA
Alexander Hall, Trust and Safety Architect, Sift in conversation with
Becca Roach, Director, Trust & Safety, Hertz

Hover for Mega Event Tracks

12:30pm – 2:00pm

Lunch

2:00pm – 2:30pm

Fraud is Mobile – Both on Smartphones & Across Boders:  Lessons from LH Group in Managing Fraud & Law Enforcement

Michael Stiefler, Senior Security Architect, Lufthansa Systems

Hover for Mega Event Tracks

2:30pm – 3:00pm

Lessons on Working with Cybersecurity

Annette Matthews, Fraud Manager, British Airways
– Catherine Malec, VP/GM EMEA, Accertify

Hover for Mega Event Tracks

3:00pm – 3:40pm

Fraud Panel:  How to get ahead of the fraudsters as they start to use big data and AI to outwit current anti fraud measures

Moderator
Michael Smith, Board Director, Ai Events

Panellists

Andreea Pap, Head of Business Development, Precision by Etraveli Group
Peter Moorhead, Account Director, Smart Numbers
Matthew Bell, Regional Director, Telesign
Stuart Melim, Co-founder & CFO, Status Match

Hover for Mega Event Tracks

3:40pm – 4:20pm

Access-New

Coffee Break Sponsored by Access Development

4:20pm – 5:00pm

Closing Panel

5:00pm – 6:00pm

Diners-Club-New

Networking Reception Sponsored by Diners Club International

……………..

Companies that have registered for the Dublin event 2025:
Note: Companies will be added as they register!

3Toro Consulting
Accertify Inc.
Access Development
actuary.aero
Advantage Travel Partnership
Aegean Airlines
Aer Lingus
Aerticket GmbH
Agent Flights Limited
Air Caraïbes
Air Europa
Air France KLM
Air India
Airportr
Amazon Web Services
AMEX GBT
APEXX Global
ARC
Arkose Labs
Arrivia Travel
Atlantic Airways
Bankhawk
Belvera Partners
Best Western Hotels
BICS
Boeing Ireland
Bond
Booking.com
brainpay.de
British Airways
Calgary Hotel Association
Caravelo
Caribbean Airlines
Cathay Pacific
CELITECH
CellPoint Digital
CITYHOOK
Continuum Commerce
Coras
Delta Airlines
Discover
DoiT
Dublin City Tourism Unit
Duffel
EBANX
ECTAA – The European Travel Agents’ and Tour Operators’ Associations
Edgar, Dunn & Company
Elavon/US Bank
Engage People Inc
Enterprise Mobility
Etihad Airways
Etraveli group
Euroairlines
evervault
Expedia Group
Experian
Fexco
Fingeprint
Fyorin
Gigak Holdings
Groopeze
Hands In
Head for Points
Hertz
Hilton
Hopper
IAG Loyalty
Icelandair
ID Dataweb
IdeaWorksCompany
Indigo Airline
Jet2.com & Jet2holidays
JM Consulting
JP Morgan
Juspay
Justt Fintech
Kerry Airport
KLM Royal Dutch Airlines
KM Malta Airlines
Korapay
KYROS
lastminute.com
LATAM Airlines
Leeway
LexisNexis Risk Solutions
LOT
Loyalty Partner Solutions
Loyalty Status Co
Lufthansa Systems
Marriott International
Mastercard
Merit Incentives
Modulr
Monavate.
MONEX FINANCIAL SERVICES LIMITED
MyNetWatchman
Norse Atlantic
Nuvei
Obsidian
Odynn
Paybyrd
Payments Taking Off
PCI Proxy by Planet
Pegasus Airlines
Pipl
Planitas
Plusgrade
POINTS
Porter Airlines
Protect Group
Qatar Airways
Retail inMotion
Riverty
Ryanair
S7 Airlines
Sabre
Sherpa: Easy travel visas
Shift4
Sift
Signifyd
Skift
SKUx
SkyTeam
Smartnumbers
Sparkling Communication
Spirit Airlines
Spirit Airlines
StatusMatch.com
Stein Secure
Swiss
TAROM
Telesign
Tenable
The 30 Group
The 30 Group
THINKINK Communications
Transmit Security
Travel FraudGuard
Travel in Motion AG
Travelport
Travelstart
Travolution
TreviPay
Tribe Payments
Trustly
Turkish Airlines
TWAI
UATP
UKasii
United Airlines
Up in the Air
Upgrade
US Bank (Elavon)
VELA Payments
Visa
Volotea
Vueling Airlines
WEX
Widerøe
Worldline
Worldpay
Ypsilon.net

Hot Topics 2025

  • Best Practices for Mitigating Account Takeovers
  • Cyber Fraud Fusion: setting up the ideal fraud team
  • Tales from a Reformed Fraudster
  • Call Center Fraud and other “Low & Slow” Frauds
  • Deep Dive into Loyalty Status Fraud
  • What are the Latest Fraud Prevention Tools that you must have?
  • Best Practices for 2FA/MFA for Logins and Redemptions
  • Fraud Prevention Tools: Build vs Buy
  • Update on Newest Fraud Attack Vectors

Are we missing a topic/area that you think needs addressed for the 2025 event? Please drop an email to Chris Staab at: cstaab@aiconnects.us

Sponsors of combined Dublin Conferences

Upcoming LSA Events

Founded in 2016 as the LFPA to allow the various stakeholders in Loyalty, Fraud Prevention and Cybersecurity to collaborate on the growing issues around the security of Loyalty Programs.

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