12:30pm – 2:00pm

Registration

Hotels Only: Fraud Discussion Group (1:00pm-2:00pm)

Hotels Only. Click Here to register

2:00pm – 2:15pm

Chargebacks University (2:00pm-3:30pm)

Registration Necessary. Click Here to register (Merchants Only)

2:15pm – 3:00pm

Chargebacks University (2:00pm-3:30pm)

Registration Necessary. Click Here to register (Merchants Only)

3:00pm – 3:30pm

Chargebacks University (2:00pm-3:30pm)

Registration Necessary. Click Here to register (Merchants Only)

3:30pm – 4:10pm

Coffee Break Sponsored by Diners Club International

4:10pm – 5:00pm

Travel payments fraud: Why it’s far from over?  (4:10pm-4:35pm)

– Andreea Pap, Head of Business Development, Precision by Etraveli Group

Fireside Chat – Fraud: movement from transaction to identity-based
(4:35pm-5:00pm)

– Spencer Crane, Vice President of Product, ID Dataweb
– Chris Staab, Co-Founder, LSA

Fraud Discussion Group (5:00pm-5:45pm)

– Andreea Pap, Head of Business Development, Precision by Etraveli Group

6:00pm – 8:00pm

Welcome Reception in Association with Travel Massive

09:00am – 09:30am

The Role of Fraud Prevention in Enabling Customer Trust

– Hayley McCormick, Director of Digital Fraud, United Airlines in conversation with
– Spencer Crane, Vice President of Product, ID Dataweb

Hover for Mega Event Track

9:30am – 10:00am

Cyberfusion and Identity Fraud

–Sondra Feinberg, Head of Sales, myNetWatchman

Hover for Mega Event Track

10:00am – 10:30am

Bulletproof Marketing: Securing Your Campaigns Against Fraud

– Marjolein Grothauzen, Senior Product Manager, Booking.com
– Remo Hulsbosch, Marketing Fraud Operations Manager, Booking.com

Hover for Mega Event Track

10:30am – 11:10am

Coffee Break

11:10am – 11:40am

Hover for Mega Events Tracks

11:40am – 12:00pm

Part 2: Results of the LexisNexis Risk Solutions Global State of Fraud and Identity Report

– Jason Lane-Sellers, Director Market Planning EMEA, LexisNexis Risk Solutions

Followed by:

Part 1: Delivering Deception vs. Detection: The Battle for Trust in Travel

– Chris Staab, Co-Founder, LSA
– Alexander Hall, Trust and Safety Architect, Sift in conversation with
– Becca Roach, Director, Trust & Safety, Hertz

Hover for Mega Events Tracks

12:00pm – 12:30pm

Part 2: Deception vs. Detection: The Battle for Trust in Travel

– Chris Staab, Co-Founder, LSA
– Alexander Hall, Trust and Safety Architect, Sift in conversation with
– Becca Roach, Director, Trust & Safety, Hertz

Hover for Mega Event Tracks

12:30pm – 2:00pm

Lunch

2:00pm – 2:30pm

Fraud is Mobile – Both on Smartphones & Across Boders:  Lessons from LH Group in Managing Fraud & Law Enforcement

–Michael Stiefler, Senior Security Architect, Lufthansa Systems

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2:30pm – 3:00pm

Lessons on Working with Cybersecurity

– Annette Matthews, Fraud Manager, British Airways
– Catherine Malec, VP/GM EMEA, Accertify

Hover for Mega Event Tracks

3:00pm – 3:40pm

Fraud Panel:  How to get ahead of the fraudsters as they start to use big data and AI to outwit current anti fraud measures

Moderator
– Michael Smith, Board Director, Ai Events

Panellists

– Andreea Pap, Head of Business Development, Precision by Etraveli Group
– Peter Moorhead, Account Director, Smart Numbers
– Matthew Bell, Regional Director, Telesign
– Stuart Melim, Co-founder & CFO, Status Match

3:40pm – 4:20pm

4:20pm – 5:00pm

Closing Panel

5:00pm – 6:00pm

Networking Reception Sponsored by Diners Club International