12:30pm – 2:00pm

Registration

Hotels Only: Fraud Discussion Group (1:00pm-2:00pm)

Hotels Only. Click Here to register

2:00pm – 2:30pm

Chargebacks University (2:00pm-3:30pm)

Registration Necessary. Click Here to register

2:30pm – 3:00pm

What the “cloud” is and how it can benefit your business

– Tedd Evers, Global Partner Leader Travel & Hospitality, Amazon Web Services

Chargebacks University (2:00pm-3:30pm)

Registration Necessary. Click Here to register

3:00pm – 3:30pm

Loyalty, Ancillaries, Payments and Fraud | Implications of these topics converging

Chargebacks University (2:00pm-3:30pm)

Registration Necessary. Click Here to register

3:30pm – 4:10pm

Coffee Break Sponsored by Discover

4:10pm – 5:00pm

The Famous Airline Information Lions’ Den | Product Pitching Competition

Back by popular demand the Lions’ Den new products and service pitching contest returns to Mega 2025 and ATPS.  The session is for innovative start-ups (or brand new products from established players) who pitch for 5 minutes each.  Then take 5 minutes of questions from our experienced judges. Judges will choose which they believe is the best product, while the audience will choose the most entertaining pitch.

This is a paid for pitching session and it is a popular option selling out in previous years.

If you have a product that you would like to pitch, please email MSmith@AiConnects.us or speaking@AiConnects.us for more details.

Ringmaster and Lions (Judges)

– Pauline Egan, Business Advisor & former Head of Marketing for Royal Bank of Canada/British Airways joint venture (Chief Judge)

Pitchers

– Leeway

….others to be announced

Account Takeover Case Study (4:10pm-4:35pm)

– Darwinium

Don’t lose focus on credit card fraud- it’s all about your sales (4:35pm-5:00pm)

– Precision & Etraveli Group

6:00pm – 8:00pm

Welcome Reception in Association with Travel Massive

09:00am – 09:30am

Regulatory & Standards Update: PSD3, PCI DSS 4.0 and beyond

Speaker to be announced

Cybersecurity: What it can do to help you prevent fraud

– Hayley McCormick, Loyalty Fraud Director, United Airlines in conversation with
– Spencer Crane, Vice President of Product, ID Dataweb

Hover for Mega Event Track

9:30am – 10:00am

Payments and NDC:  Everything you need to know

– Esperanza Fernandez, Director Airlines, Mastercard and airline client (invited)

Expedia: Identity Fraud Case Study

–Sondra Feinberg, Head of Sales, myNetWatchman
In conversation with

Expedia

Hover for Mega Event Track

10:00am – 10:30am

How Innovation is driving a single payment hub at Lufthansa Group

– Lukas Müller, Product Payment Manager, Digital Hangar at Lufthansa Group
– Sebastian von Harder, Senior Product Owner, LH Systems

Collaboration between Marketing and Fraud Teams:  How to launch fraud proof marketing campaigns!

– Marjolein Grothauzen, Senior Product Manager, Booking.com
– Remo Hulsbosch, Marketing Fraud Operations Manager, Booking.com

Hover for Mega Event Track

10:30am – 11:10am

Coffee Break

11:10am – 11:40am

Driving Revenues with innovative payment methods:  Air Europa Case Study & Results

– Yago Casasnovas, Payments & Fraud Prevention, Air Europa
– Samuel Flynn, CEO, Hands In

Hover for Mega Events Tracks

11:40am – 12:00pm

Payment Innovations: Frictionless Purchases Drive Ancillary Sales

– James Lloyd, Senior Director International, Juspay and Indigo Airlines

Part 2: Results of the LexisNexis Risk Solutions Global State of Fraud and Identity Report

– Jason Lane-Sellers, Director Market Planning EMEA, LexisNexis Risk Solutions

Followed by:

Part 1: Delivering Identity Trust for Travel in the Age of AI

– Chris Staab, Co-Founder, LSA
– Alexander Hall, Trust and Safety Architect, Sift in conversation with
– Becca Roach, Director, Trust & Safety, Hertz

Hover for Mega Events Tracks

12:00pm – 12:30pm

Part 2: Delivering Identity Trust for Travel in the Age of AI

– Chris Staab, Co-Founder, LSA
– Alexander Hall, Trust and Safety Architect, Sift in conversation with
– Becca Roach, Director, Trust & Safety, Hertz

Hover for Mega Event Tracks

12:30pm – 2:00pm

Lunch

2:00pm – 2:30pm

The View from the Travel Agency Front Line 

– Andrea Caulfied-Smith, MD Global Business Travel, Advantage Travel Partnership
– Paul Nunn, COO, Advantage Travel Partnership

Loyalty Fraud Survey Results

–Ed Gower, VP Solution Consulting & Industry Practices, Arkose Labs (invited)

Hover for Mega Event Tracks

2:30pm – 3:00pm

Incentivising cheaper payment methods using points & miles

– Lior Cohen, Payment Transformation, Swiss Airlines
– Simon Eve, VP Travel & Ecommerce, Trustly

Top 10 Lessons that Cybersecurity can teach Fraud

– Annette Matthews, Fraud Manager, British Airways
– Catherine Malec, VP/GM EMEA, Accertify

Hover for Mega Event Tracks

3:00pm – 3:40pm

Panel Session: Payment Innovation:  A cost centre or revenue generator?  Should airlines/travel companies invest in the likes of payment orchestration, split payments and other services?

Moderator
– Greg Toussaint, Director, Edgar, Dunn & Company

Panellists to be announced

Fraud Panel:  How to get ahead of the fraudsters as they start to use big data and AI to outwit current anti fraud measures

Moderator
– Michael Smith, Board Director, Ai Events

Panellists

– Andreea Pap, Head of Business Development, Etraveli Group
– Peter Moorhead, Account Director, Smart Numbers (invited)

3:40pm – 4:20pm

Coffee Break

4:20pm – 5:00pm

Closing Panel

5:00pm – 6:00pm

Networking Reception Sponsored by Discover