12:30pm – 2:00pm

Registration

Hotels Only: Fraud Discussion Group (1:00pm-2:00pm)

Hotels Only. Click Here to register

2:00pm – 2:15pm

Chargebacks University (2:00pm-3:30pm)

Registration Necessary. Click Here to register (Merchants Only)

2:15pm – 3:00pm

Chargebacks University (2:00pm-3:30pm)

Registration Necessary. Click Here to register (Merchants Only)

3:00pm – 3:30pm

Airlines in The Cloud – transforming travel amid uncertainty

– Tedd Evers, Global Partner Leader Travel & Hospitality, Amazon Web Services

Chargebacks University (2:00pm-3:30pm)

Registration Necessary. Click Here to register (Merchants Only)

3:30pm – 4:10pm

Coffee Break Sponsored by Diners Club International

4:10pm – 5:00pm

The Famous Airline Information Lions’ Den | Product Pitching Competition

Back by popular demand the Lions’ Den new products and service pitching contest returns to Mega 2025 and ATPS.  The session is for innovative start-ups (or brand new products from established players) who pitch for 5 minutes each.  Then take 5 minutes of questions from our experienced judges. Judges will choose which they believe is the best product, while the audience will choose the most entertaining pitch.

This is a paid for pitching session and it is a popular option selling out in previous years.

If you have a product that you would like to pitch, please email MSmith@AiConnects.us or speaking@AiConnects.us for more details.

Ringmaster and Lions (Judges)

– Phoebe Tan, VP Financial Services & Insurance, IAG Loyalty
– Jason Clampet, Chief Product Officer & Co-founder, Skift
– Michael Pool, VP Global Credit Cards, Marriott
– Amanda Campbell, Director, Sparkling Communications (Chief Judge)

Pitchers

– Sherpa
– Obsidian
– Brainpay

……..only one pitching slot left!

Travel payments fraud: Why it’s far from over?  (4:10pm-4:35pm)

– Andreea Pap, Head of Business Development, Precision by Etraveli Group

Fireside Chat – Fraud: movement from transaction to identity-based
(4:35pm-5:00pm)

– Spencer Crane, Vice President of Product, ID Dataweb
– Chris Staab, Co-Founder, LSA

Fraud Discussion Group (5:00pm-5:45pm)

– Andreea Pap, Head of Business Development, Precision by Etraveli Group

6:00pm – 8:00pm

Welcome Reception in Association with Travel Massive

09:00am – 09:30am

Regulatory & Standards Update: The front line view

– Greg Toussaint, Director, Edgar, Dunn & Company in conversation with
– Laurie Gablehouse, Travel Payment Strategies & Solutions, Worldline
– Livia Vite, CEO, Actuary

The Role of Fraud Prevention in Enabling Customer Trust

– Hayley McCormick, Director of Digital Fraud, United Airlines in conversation with
– Spencer Crane, Vice President of Product, ID Dataweb

Hover for Mega Event Track

9:30am – 10:00am

Payments and NDC:  Everything you need to know

– Fatih Özkan, Director Airline Acceptance, Mastercard in conversation with
– Paul van Alfen, Travel Payment Strategist, Up In The Air
– Isabel de Pablo Soto, Senior Solutions Consultant, Worldpay

Cyberfusion and Identity Fraud

–Sondra Feinberg, Head of Sales, myNetWatchman

Hover for Mega Event Track

10:00am – 10:30am

How Innovation is driving a single payment hub at Lufthansa Group

– Lukas Müller, Product Payment Manager, Digital Hangar at Lufthansa Group
– Sebastian von Harder, Senior Product Owner, LH Systems

Bulletproof Marketing: Securing Your Campaigns Against Fraud

– Remo Hulsbosch, Marketing Fraud Operations Manager, Booking.com

Hover for Mega Event Track

10:30am – 11:10am

Coffee Break

11:10am – 11:40am

Optimising the Payments Value Chain

– Ishan Sharma, Head of Business Development, Juspay

– Bashant Tahiliani, Head of Digitial Marketplaces, Indigo Airlines

Hover for Mega Events Tracks

11:40am – 12:00pm

Driving Revenues with innovative payment methods:  Air Europa Case Study & Results

– Yago Casasnovas, Payments & Fraud Prevention, Air Europa
– Samuel Flynn, CEO, Hands In

Part 2: Results of the LexisNexis Risk Solutions Global State of Fraud and Identity Report

– Jason Lane-Sellers, Director Market Planning EMEA, LexisNexis Risk Solutions

Followed by:

Part 1: Delivering Deception vs. Detection: The Battle for Trust in Travel

– Chris Staab, Co-Founder, LSA
– Alexander Hall, Trust and Safety Architect, Sift in conversation with
– Becca Roach, Director, Trust & Safety, Hertz

Hover for Mega Events Tracks

12:00pm – 12:30pm

Part 2: Deception vs. Detection: The Battle for Trust in Travel

– Chris Staab, Co-Founder, LSA
– Alexander Hall, Trust and Safety Architect, Sift in conversation with
– Becca Roach, Director, Trust & Safety, Hertz

Hover for Mega Event Tracks

12:30pm – 2:00pm

Lunch

2:00pm – 2:30pm

The View from the Travel Agency Front Line 

– Andrea Caulfied-Smith, MD Global Business Travel, Advantage Travel Partnership
– Paul Nunn, COO, Advantage Travel Partnership

Fraud is Mobile – Both on Smartphones & Across Boders:  Lessons from LH Group in Managing Fraud & Law Enforcement

–Michael Stiefler, Senior Security Architect, Lufthansa Systems

Hover for Mega Event Tracks

2:30pm – 3:00pm

Open banking and A2A Payments – the future for airline & travel payments?

– Patrick van der Knoop, Global Commercial Lead Airlines, nuvei in conversation with
– Lior Cohen, Payment Transformation, Swiss Airlines
– Simon Eve, VP Travel & Ecommerce, Trustly

Lessons on Working with Cybersecurity

– Annette Matthews, Fraud Manager, British Airways
– Catherine Malec, VP/GM EMEA, Accertify

Hover for Mega Event Tracks

3:00pm – 3:40pm

Panel Session: Payment Innovation:  A cost centre or revenue generator?  Should airlines/travel companies invest in the likes of payment orchestration, split payments and other services?

Moderator
– Greg Toussaint, Director, Edgar, Dunn & Company

Panellists

– Louise Garratt, Head of Relationship Management, Apexx Global
– Ian Citulsky, SVP Air Partnerships, Flex Pay
– Joachim Söderling, Senior Manager Global Business Development, Discover
– Michael Butler, Executive Director International Virtual Card, JP Morgan (invited)

Fraud Panel:  How to get ahead of the fraudsters as they start to use big data and AI to outwit current anti fraud measures

Moderator
– Michael Smith, Board Director, Ai Events

Panellists

– Andreea Pap, Head of Business Development, Precision by Etraveli Group
– Peter Moorhead, Account Director, Smart Numbers
– Matthew Bell, Regional Director, Telesign
– Stuart Melim, Co-founder & CFO, Status Match

3:40pm – 4:20pm

4:20pm – 5:00pm

Closing Panel:  Conference Roundup & Key Lessons

– Michael Smith, Board Advisor, Ai Connects
– William Pershke, VP Airline Consulting, Elavon
– Sol Zia, Executive Director, Calgary Hotel Association
– Mark Lenahan, Consultant Director, Lenahan Consulting
– Erik Knoester, Senior Travel Risk Consultant , Visa

5:00pm – 6:00pm

Networking Reception Sponsored by Diners Club International