2:00pm – 2:30pm

Welcome Coffee & Registration

2:30pm

Welcome Remarks from Conference Chairman

– Wendy Ward, CMO, UATP

2:30pm – 3:00pm

ChatGPT, AI, Machine Learning And Big Data:  We’ve All Heard Of Them, We All Know A Bit About Them, But What Beyond The Hype Are They? Everything You Wanted To Know, Explained In A Relevant Way!

Speakers to be announced

3:00pm – 3:45pm

What are the practical implications of all this new tech for payments and fraud?  Both here and now and in the future?  What needs to be done to incorporate generative AI in to best business practice?  Do we need to worry about AI taking over and making bad decisions?  This session will have presenters on various topics relating to how this is developing followed by a panel discussion.

Moderator
– Michael Smith, Board Director, Ai Events

Presenters and Topics
– Predictive Learning – will it drive down payment costs and complexity?
– Are fraudsters making better use of AI than merchants?
– Airlines & travel companies are full of (big) data. Will all this new tech help make better use of it?
– Account Take Overs – can AI and other new tech stop it?

Speakers to be announced

3:45pm – 4:15pm

Coffee break & Networking

4:15pm – 5:00pm

Dealing With The Challenges of 2024:  AFPs and BNPL have boomed but are now causing chargebacks dealing with the consequences of industry innovation

There’s little doubt that the likes of BNPL has driven increased sales.  Other innovations, like payment orchestration, throw up their own challenges (as well as opportunities) so how well are companies dealing with this?  A chance to share best practice from the front line of airlines & travel companies and their industry partners

Presenters & panellists to be announced

5:00pm – 7:00pm

Networking Reception Sponsored by UATP

(Note: Those not participating in the ATPS may register solely for this networking here.)

8:30am – 9:15am

Welcome Coffee & Networking

9:15am – 9:30am

Opening Remarks from Conference Chair

– Michael Smith, Board Advisor, Ai Events

9:30am – 10:30am

State of Payments and Fraud:  From digital identities, biometrics, open banking, payment wallets and the ever present challenges of fraud and regulation (PSD 3 to name but one!) how are airlines & travel companies prepared?

This session will cover the key trends that participants need to stay ahead from the perspective of some of the best minds in airline and travel payments and fraud

Moderator
– Wendy Ward, CMO, UATP (invited)

Panellists and Topics

To be announced

10:30am – 11:00am

Coffee Break & Networking

Payments Track

Fraud Track in Association with the Loyalty Security Alliance (LSA)

11:00am – 11:30am

Payments Track

Fraud & LSA Track

Results of the LexisNexis Risk Solutions Global State of Fraud and Identity Report

– Jason Lane-Sellers, Director Market Planning EMEA, LexisNexis Risk Solutions (invited)

11:30am – 12:00pm

Payments Track

Web 3.0 What it is (and what it isn’t) and what you need to do to be prepared

Speakers to be announced

Fraud & LSA Track

Digital Identity – the solution to preventing fraud for airline & Travel Merchants?

Speakers to be announced

12:00pm – 12:30pm

Payments Track

Applying the payments’ lessons from BC2 to your own B2B Payments: Significant savings and increased revenue opportunities

Speakers to be announced

Fraud & LSA Track

First Party Fraud:  from promotional abuse, chargebacks to fake account take overs

Speakers to be announced

12:30pm – 2:00pm

Lunch & Networking

2:00pm – 2:30pm

Payments Track

Open Banking:  Latest research on customer and merchant adoption

– Shannon Brewer, International Open Banking Payments, American Express & clients (invited)

Fraud & LSA Track

What’s the Return on Investment (ROI) for Tokenisation?

– Doug Fry, Product Manager, Spreedly and client (invited)

2:30pm – 3:00pm

Payments Track

The Connected Trip:  What this is and what it means for your customers and your business

– Andrea Smith, Director Partnership Development Travel, Visa (invited)

Fraud & LSA Track

The View from the Front Line:  Dealing with fraud issues every day – lessons and best practice

– Chris Staab, Co-Founder, LSA (Moderator) in conversation with
– Jan Jaap Kramer, Founder, Travel Fraud Guard (invited)

3:00pm – 3:30pm

Payments Track

One App to Rule them All:  X wants to be that app, Uber is selling travel beyond just taxis to name just one other.  What are the implications for payments for airlines & travel companies?

Speakers to be announced

Fraud & LSA Track

Case Study:  Account Take Overs and Cyber at Lufthansa

3:00pm – 4:00pm

Coffee Break & Networking

4:00pm – 5:00pm

Lions´ Den  | Innovative Product Pitches live in front of judges!

New products, services and approaches to payments & fraud are key to driving down costs and improving conversions.  The Ai Events Lions’ Den has showcased numerous new companies that have then achieved great success.  Adyen is a prime example, having pitched in the Den – just look at them now.  Others, like Accertify started with just a handful of people, including their founders, when they pitched!

It’s a paid for pitch, and the presenters have just five minutes and no more, to convince our Lions (the judges!) that their product is the most innovative.  Delegates also get involved in voting for the most entertaining pitch.  Do you have what it takes to follow in the footsteps of previous pitchers and go on to grow a successful business?  If so, then drop an email to Michael Smith, the event Chairman and Ringmaster of the Den, to get more details on why this is the place to showcase your product innovation!

Ringmaster
– Michael Smith, Board Advisor, Ai Events

Judges & Pitching Companies

To be announced

5:00pm – 6:00pm

Networking Reception