Coffee, Registration and Networking

2:30pm- 3.00pm

3.00pm – 3.30pm

Chairman:

– Steve Sickel,  Chief Marketing Officer, The Mallett Group

Co-brands drive income for the loyalty program but can they drive sales for the core business?

– Dr Chakravarthi Narasimhan,  Philip L. Siteman Professor Emeritus of Marketing, Washington University

3.30pm – 4.00pm

How technology delivers a second look at non standard customers

– Pat Napoli, CEO, Appressa
– Chris Mettler, Founder & Chairman, Sovereign Co

4.00pm – 5.00pm

Deep Dive:  Opportunities, challenges and issues in the second look approach for airline & travel co-brand cards

Moderator
– Mike Isom, President, Cross Industry Marketing

Speakers & Panellists
– Mike Zieg, VP Partnerships, Pagaya
– Steve Mathwig, Senior Marketing Manager, BWH Hotels
– Brett Whiton, President, Digital Card Choice

others to be announced

5.00pm – 7.00pm

Networking Reception Sponsored by Arrivia

Win a 7 day Mexico resort vacation at select Vidanta Resorts!

8.00am – 8.50am

Registration, Check-In and Breakfast

8.50am – 9.00am

Welcome from the Chair – Opening Remarks

– Tom Madden, EVP and Managing Partner, Phaedon (formerly ICF Next)

9.00am – 9.25am

State of the Industry:  Reimagining Loyalty and Co-brands

– Chuck Christianson, Chief Revenue Officer, cXLoyalty

9.25am – 9.50am

Case Study:  How to drive co-brand transactions by making travel spend central to engagement

– Bill Hanifin, CEO, Wise Marketer Group in conversation with:
– Kenneth Purcell, CEO, iseatz 
– Phil Rubin, Founder and Principal, Grey Space Matters 

9.50am – 10.15am

Case Study:  Travel is still the redemption of choice: how Citi built a market leading portal

– Sarah Bock, VP Commercial, Rocket Travel by Agoda
– Rob Crowe, Managing Director, Citi

10.15am – 10.45am

Networking and Coffee Break sponsored by iSeatz

10.45am – 11.35am

Panel: Lessons from Regulated & Non-US Markets:  from innovations to managing regulated interchange, gift cards and impacts of the proposed Credit Card Competition Act

Moderator
– Michael Smith, Board Advisor, Airline Information

Panellists
– Paul Kelly, VP Business Development, Stored Value Solutions
– Lance Blockley, Managing Director, The Initiatives Group 
– Sinead Archer, Commercial Director, Head for Points
– Andy Chalcroft, Head of Co-Brand & Partnership Development, Visa
– Glenn Grossman, Director of Research, Cornerstone Advisors

11.35am – 12.00pm

We’ve All Heard Of AI, Big Data And ChatGPT.  But What Are They Really And How Will They Impact Co-Brands?

– Vanessa Horwell, Chief Strategy Officer, ThinkInk

12.00pm – 12.25pm

Using your call centre as a revenue driver

– Tracy Murgash, Chief Operations Officer, Truelio

12.30pm – 2.00pm

Lunch and Networking

2.00pm – 2.30pm

Beyond Airline and Travel:  Lessons from new market entrants

– Dave Canty, SVP Head of Loyalty & Partnerships, Bilt Rewards in conversation with:
– Steve Arsenault, Technology & Sales Consultant, S J Arsenault Consulting

2.30pm – 3.00pm

How the US Market for Co-brands is seen by non US brands

– Andy Chalcroft, Head of Co-brand & Partnership Development, Visa  in conversation with
– Jay Sorensen, President, IdeaWorksCompany

3.00pm – 3.30pm

Thinking of changing issuer?  Ten key lessons in RFPing your portfolio

– Kirsten Osland, Head of Card Partnerships Business Development, CapitalOne

3.30pm – 4.00pm

Coffee Break & Networking

4.00pm – 5.00pm

The Famous Ai Events Lions’ Den:  Innovative product pitches

For the first time ever at the Co-Brand & Travel Rewards conference we are staging the Lions’ Den pitching contest! Delegates at Ai’s other events tell us that this is one of their favourite sessions. For it, innovative start-ups will pitch for 5 minutes each, and then take 5 minutes of questions from our experienced judges. Judges will choose a Best Product, while the audience will choose Best Pitch.

This is a paid for pitching session and is now SOLD OUT! If you have a product that you would like to pitch, then we can add you to the standby list or place you as a pitching company at Mega Event 2024. Please email MSmith@AiConnects.us for more details.

Lions (Judges)
–Chris Staab, Managing Partner, Ai Events
–Jay Sorensen, President, IdeaWorksCompany

Do you run a co-brand card portfolio?  Would you like to be one of our judges?  Then please email MSmith@AiConnects.us

Product Pitching Companies
–Andy Choi, Founder & CEO, Do Good Points
–Jonathan Flynn, SVP Strategic Partnerships, Privacy Hawk
–Sam King, Chief Commercial Officer, GigSky

5.00pm – 6.00pm