2:30pm- 3.00pm

Coffee, Registration and Networking

3.00pm – 3.30pm

Chairman:

– Steve Sickel,  Chief Marketing Officer, The Mallett Group

Co-brands drive income for the loyalty program but can they drive sales for the core business?

– Dr Chakravarthi Narasimhan,  Philip L. Siteman Professor Emeritus of Marketing, Washington University

>Download Presentation Here

3.30pm – 4.00pm

How technology delivers a second look at non standard customers

– Pat Napoli, CEO, Appressa
– Chris Mettler, Founder & Chairman, Sovereign Co

>Download Presentation Here

4.00pm – 5.00pm

Deep Dive:  Opportunities, challenges and issues in the second look approach for airline & travel co-brand cards

Moderator
– Mike Isom, Spirit Airlines

Speakers & Panellists
– Mike Zieg, VP Partnerships, Pagaya
– Steve Mathwig, Senior Marketing Manager, BWH Hotels
– Brett Whiton, President, Digital Card Choice
– John Coombe, SVP, Credit One Bank

To contact the participants in this session, click on the hyperlinks of their names to take you to their LinkedIn profile where you can get in touch direc

To contact the participants in this session, click on the hyperlinks of their names to take you to their LinkedIn profile where you can get in touch direc

5.00pm – 7.00pm

Networking Reception Sponsored by Arrivia

Win a 7 day Mexico resort vacation at select Vidanta Resorts!

8.00am – 8.50am

Registration, Check-In and Breakfast

8.50am – 9.00am

Welcome from the Chair – Opening Remarks

– Tom Madden, EVP and Managing Partner, Phaedon (formerly ICF Next)

9.00am – 9.25am

State of the Industry:  Reimagining Loyalty and Co-brands

– Chuck Christianson, Chief Revenue Officer, cXLoyalty

>Download Presentation Here

9.25am – 9.50am

Case Study:  How to drive co-brand transactions by making travel spend central to engagement

– Bill Hanifin, CEO, Wise Marketer Group in conversation with:
– Kenneth Purcell, CEO, iseatz 
– Phil Rubin, Founder and Principal, Grey Space Matters

>Download Presentation Here

9.50am – 10.15am

Case Study:  Travel is still the redemption of choice: how Citi built a market leading portal

– Sarah Bock, VP Commercial, Rocket Travel by Agoda
– Jenny Rose, Director of Marketing, Rocket Travel

10.15am – 10.45am

Networking and Coffee Break sponsored by iSeatz

10.45am – 11.35am

Panel: Lessons from Regulated & Non-US Markets:  from innovations to managing regulated interchange, gift cards and impacts of the proposed Credit Card Competition Act

Moderator
– Michael Smith, Board Advisor, Airline Information

Panellists
– Paul Kelly, VP Business Development, Stored Value Solutions
– Sinead Archer, Commercial Director, Head for Points (joining via Zoom)
– Rob Daniel, EVP Client Solutions, Bond Brand Loyalty
– Glenn Grossman, Director of Research, Cornerstone Advisors (recorded interview)
– Lance Blockley, Managing Director, The Initiatives Group (recorded interview)

11.35am – 12.00pm

We’ve All Heard Of AI, Big Data And ChatGPT.  But What Are They Really And How Will They Impact Co-Brands?

– Vanessa Horwell, Chief Strategy Officer, ThinkInk

>Download Presentation Here

12.00pm – 12.25pm

Using your call centre as a revenue driver

– Tracy Murgash, Chief Operations Officer, Truelio

>Download Presentation Here

12.30pm – 2.00pm

Lunch and Networking Sponsored by Do Good Points

2.00pm – 2.30pm

Beyond Airline and Travel:  Lessons from new market entrants

– Dave Canty, SVP Head of Loyalty & Partnerships, Bilt Rewards in conversation with:
– Steve Arsenault, Technology & Sales Consultant, S J Arsenault Consulting

2.30pm – 3.00pm

Around the world of co-branding: a network perspective

– Jack Funda, SVP Business Development & Partnerships, Visa  in conversation with
– Jay Sorensen, President, IdeaWorksCompany

3.00pm – 3.30pm

Thinking of changing issuer?  Ten key lessons in RFPing your portfolio

– Kirsten Osland, Head of Card Partnerships Business Development, Capital One

>Download Presentation Here

3.30pm – 4.00pm

Coffee Break & Networking Sponsored by TripGift

4.00pm – 5.00pm

The Famous Ai Events Lions’ Den:  Innovative product pitches

For the first time ever at the Co-Brand & Travel Rewards conference we are staging the Lions’ Den pitching contest! Delegates at Ai’s other events tell us that this is one of their favourite sessions. For it, innovative start-ups will pitch for 5 minutes each, and then take 5 minutes of questions from our experienced judges. Judges will choose a Best Product, while the audience will choose Best Pitch.

This is a paid for pitching session and is now SOLD OUT! If you have a product that you would like to pitch, then we can add you to the standby list or place you as a pitching company at Mega Event 2024. Please email MSmith@AiConnects.us for more details.

Lions (Judges)
–Dave Andreadakis, Chief Growth Officer, Bluewater
–Jay Sorensen, President, IdeaWorksCompany
–Jessica Murphy, VP Partner Travel, cxLoyalty

Product Pitching Companies
–Andy Choi, Founder & CEO, Do Good Points
–Jonathan Flynn, SVP Strategic Partnerships, Privacy Hawk
–Sam King, Chief Commercial Officer, GigSky

5.00pm – 6.00pm