2:30pm – 5:00pm

Asia-Pacific Fraud Roundtable

–Peter Gross, Revenue Fraud Analyst, Virgin Australia (invited)
–Chris Staab, Co-founder, Loyalty Security Alliance

5:00pm – 8:00pm

Networking Session

9:00am – 9:30am

Chairman’s Welcome Remarks & Opening Presentation:  Innovations & Trends in Payments, Fraud (and crime!) : 6 Key Lessons airlines and travel companies need to know

–Lance Blockley, Managing Director, The Initiatives Group

9:30am – 10:00am

Case Study:  Improving your B2B Payments Process:  Lessons from real world deployment

–James Alba-Duignan, Regional Vice President Commercial, Discover (invited)
-Co-speaker from Discover client to be announced

10:00am – 10:30am

Payment Orchestration:  The next big thing for airline and travel payments?

–Belle Yongkittikul, Regional Account Director APAC, inai  and travel client(invited)

10:30am – 11:10am

Coffee Break & Networking 

11:10am – 11:40am

Panel session: Innovations to keep up with the fraudsters:  Fraud has increased and changed during & post pandemic.  Hear from the front line of both the trends and developments to keep fraud under control

Moderator
–Jonathon Gould, Consultant, Asia-Pacific-Connections (invited)

Panellists
–Luke Dynan, General Manager APAC, Accertify
– Other panellists to be announced

11:40am – 12:00pm

Account Takeovers:  Everything you need to know about this fraud and new ways of dealing with it

–Michael Smith, Co-founder, Loyalty Security Alliance

12:00pm – 12:30pm

Balancing Fraud Prevention with Customer Experience:  Where’s the happy medium?

–Ben Laurie, Client Partner Enterprise, Verizon (invited)

12:30pm – 2:00pm

Lunch & Networking 

2:00pm – 2:30pm

Open Banking:  What it is and the implications for Airlines and Travel Companies?

–Simon Eve, Director Travel Ecommerce & Partnerships, Trustly (invited)

2:30pm – 2:50pm

Increasing Payment Conversion by improving your Customer Experience

Speaker to be announced

2:50pm – 3:20pm

Panel session: Payment Orchestration and B2B Payments are worldwide hot topics – do they deliver and are we missing out on other developments by focusing on these?

Moderator
–Jonathon Gould, Consultant, Asia-Pacific-Connections (invited)

Panellists

– Luisa Pittier, Outpace (invited)
– Linus Goh, Head of Business Development, Worldpay (invited)
– Other panellists to be announced

3:20pm – 4:00pm

Coffee Break & Networking 

4:00pm – 5:00pm

Payment Innovation Showcase: Bridging Fintech and Legacy Systems

These Fintech startups are providing solutions that are transforming how customers pay for travel. This session will look under their hoods and allow participants to get ahead of payment trends.

Facilitator
–Chris Staab, Managing Partner, Ai Events
–Jeffery O Neill, CEO, Fly Clever
Jeff manages a travel agency currently in the market for B2B payment solutions so will be joining to help facilitate conversation with these payment innovators.

Innovators
–Mike Carlo, CEO, XanderPay | How to save money on your supplier payments
–Piers Gorman, Managing Director APAC, Trevipay | How to grow your B2B sales and increase yields
–Simon Eve, Head of Travel, Trustly | Open Banking – it’s coming to Asia
–Jamie Fu, Vice President, Enterprise Partnerships, Mastercard | Innovation Powering The Travel Economy

5:00pm – 6:00pm

Networking Session