| Date: | 16-18 November, 10am Eastern Asia Track, Wednesday 24 November, 9am-11am Dubai |
| Location: | Online |
| Recording: | Available in the Whova App* |
The Covid-19 Pandemic was a game changer for airline and travel payments. From touchless technology to crypto, how customers want to pay has been transformed. We just experienced the largest refund and chargeback tsunami faced by any industry ever. On top, fraudsters have had lots of time to hone their skills and change their tactics.
So, we’re calling this event “It’s Payments, Stupid” from a famous line that U.S. President Bill Clinton’s advisors often used in jest with him. They told him, “It’s the Economy, Stupid.” Similarly, for the global Airline and Travel Industry to be sustainably profitable again, it’s all about payments, including fraud prevention.
You can’t be profitable if you don’t get paid! Join the ATPS 2021 Virtual, co-hosted with UATP, to ensure your business keeps its hard-earned revenues by staying ahead of fast moving payment trends.
Sponsors
Official ATPS Pre-Session
Tuesday 9th November
9:00am – 10:00am Eastern
(3:00pm – 4:00pm European)
Official ATPS Pre-Session
The Great Payments Reboot: A 360 Degree View of Effective Travel Payments
– Paul van Alfen, Managing Director, Up In the Air
– Tuuli Perkio, VP, MasterCard
– William Pershke, VP Airline Consulting, Elavon
– Bob Kaufman, CEO & Founder, ConnexPay
The Covid-19 Pandemic was a game changer for airline and travel payments. From touchless technology to crypto, how customers want to pay has been transformed. We just experienced the largest refund and chargeback tsunami faced by any industry ever. On top, fraudsters have had lots of time to hone their skills and change their tactics.
Emerging Payments Day
Tuesday 16th November
10:00am – 10:20am Eastern
(4:00pm – 4:20pm European)
The Emerging Payments Landscape
Chairperson
– Rachel Morowitz, SVP Partner Processing, UATP
Co-Speaker
– Michelle Byerley, VP AIR Partnerships, Uplift
10:20am – 10:45am Eastern
(4:20pm – 4:45pm European)
Insights on Emerging Payments in Travel from survey conducted with UATP
– Gregoire Toussaint, Directory at Strategy Consultancy, Edgar, Dunn & Company
10:45am – 11:30am Eastern
(4:45pm – 5:30pm European)
Panel Discussion: Driving Adoption of Emerging Payments
Moderator
– Chris Staab, Managing Partner, Ai Events
Panellists
– Olli Kallioinen, CEO, LoyaltyPays
– Seth Friedman, VP Payment Partnerships & Specialized Sales, Citcon
– Michelle Byerley, VP AIR Partnerships, Uplift
– Merrick Theobald, VP Marketing, BitPay
Hecklers
– Maarten Rooijers, Industry Payments Veteran & Consultant with Up in the Air
– Robson Rodrigues, Director Sales Implementation, UATP
Topics
- Adopting BNPL, Crypto, QR Code Payments & Stablecoin
- Getting payments though the IT queue
- Customer loyalty and Emerging Payments
Fraud Day: Beyond Traditional Credit Card Fraud
Wednesday 17th November
10:00am – 10:05am Eastern
(4:00pm – 4:05pm European)
10:05am – 10:30am Eastern
(4:05pm – 4:30pm European)
Fraud Stories from the Trenches
Speakers
– Doug Nass, Manager-Fraud Investigations, ARC
As Director of Fraud Prevention at ARC, Doug sees more fraud than most. He’ll be sharing the latest fraud and scams that he’s been seeing.
10:30am – 10:40am Eastern
(4:30pm – 4:40pm European)
The State of Fraud
Speakers
– Christian Kameir, Managing Partner, Sustany Capital
Chris Kameir is a managing partner at blockchain venture fund Sustany Capital. He’s also a Board Member of OpenTravel and contributes to the Fintech program at Harvard University. He also writes for Forbes on Fintech related issues.
10:40am – 10:45am Eastern
(4:40pm – 4:45pm European)
10:45am – 11:00am Eastern
(4:45pm – 5:00pm European)
Results of the global Airline & Travel Industry Chargebacks Survey
– Harlan Hutson, Director of Strategic Partnerships, Chargebacks911
11:00am – 11:45am Eastern
(4:00pm – 5:45pm European)
Panel: What are the New Types of Fraud
Moderator
– Chris Staab, Managing Partner, Ai Events
Panellists
– Mark Michelon, President, Accertify
– Paulo Moura, VP Business Development, Nethone
– Doug Nass, Manager-Fraud Investigations, ARC
– Nicola Gandy, Director, Azacus
Topics
- Is credit card fraud dead?
- What are the fraudsters up to during Covid?
- Is Telegram the “New Dark” for fraudsters to buy stolen travel?
- Chargebacks: Where are we after the refund challenge of Covid?
- Behavioral Biometrics: Is post-booking fraud prevention still sufficient?
2022 Payments Outlook
Thursday 18th November
10:00am – 10:05am Eastern
(4:00pm – 5:05pm European)
10:05am – 10:15am Eastern
(4:05pm – 4:15pm European)
10:15am – 11:00am Eastern
(4:15pm – 5:00pm European)
What better way to look at the 2022 payments and fraud outlook than via a panel of the brightest minds in airline payment consulting?
Moderator
– Rachel Stephens, Senior Partner Manager, Global Airline, Travel, and Hospitality, Worldpay
Panellists
– Paul van Alfen, Managing Director, Up in the Air
– Masha Cilliers, Principal Consultant, Payment Options
– Jan Smith, Founding Partner, Koresfusion
ATPS 2021 APAC: Focus on Fintech
Wednesday 24th November
09:00am – 11:00am Dubai
(4:00pm – 6:00pm Sydney)
ATPS 2021 APAC: Focus on Fintech
Chairperson
– David Ojerholm, Company Director, The Initiatives Group
Click Here for Agenda
Upcoming Events
- 6 June, 10am ET/4pm Europe
- 8 June, 10am ET/4pm Europe
- 12 June, 6am ET/12pm Europe
- 27 de Junio, Santiago CL
- 22 August, Bangkok
- 22-23 August, Bangkok
- 18-19 October, Wilmington, US
- 5-6 Diciembre, Bogota
