This 2+ hour virtual conference which took place on Tuesday 4th of May 2021 looked at how the customer journey is changing and will change more as a result of the Covid-19 pandemic. Whether vaccines and vaccine passports or herd immunity make travelers feel more secure, some changes to how we experience travel are here to stay, or at least for quite some time.
This virtual conference looked at the changing face of:
- Air Travel
- Hotel Stays
- Meetings & Events
- How we pay for Travel
- Mobility
Watch this event if you are interested in the future of travel. The recording is free for those working in Airlines, Hotels and Rental Car companies and is just $49 for anyone else.
Sponsors

Date: | 4th May 2021 |
Delegates: | 200+ |
Recording: | Click Here |
Only available free for Travel Merchants |
Main Event
Tuesday, 4 May 2021
10:00am – 10:05am Eastern:
(4pm – 4:05pm Central European)
Welcome Remarks by Event Chairman
Our Event Chariman leads a company, which is doing live marketing during Covid, on behalf of large brands, bringing a wealth of relevant experience to this event.
• Brad Horowitz, CEO, Elite Marketing Group

10:05am – 10:40am Eastern:
(4:05pm – 4:40pm Central European)
How touchless payments and NDC will change the travel experience
• Amine Boulaghmen, Head of Payment Facilitation Solutions, IATA
• Greg Toussaint, Director, Edgar Dunn & Company
• Stuart Barwood, Director Global Airline Strategy, Forter

10:40am – 10:55am Eastern:
(4:40pm – 4:55pm Central European)
“It´s time for travel brands to stop using the Covid excuse” – Viewpoint of one of the worlds most read travel bloggers
• Gary Leff, Author, View from the wing

10:55am – 11:00am Eastern:
(4:55pm – 5:00pm Central European)
(11:00am -11:20am Eastern)
(5:00pm -5:20pm Central European)
Car Rentals of the Future from the Avis-Budget perspective
• Jeanette Harper, Director of Travel & Partnerships, Avis-Budget Group

11:20am – 11:40am Eastern:
(5:20pm – 5:40pm Central European)
The Hotel Stay of the future from IHG’s perspective
• Philippe Garnier, VP Omni-channel commerce, InterContinental Hotels

11:40am – 12:00pm Eastern:
(5:40pm – 6:00pm Central European)
Rethinking Meetings and Events
HPN Global is one of the largest global Meeting Site Selection and Meeting Venue Finding Organisations. They have already facilitated meetings and events during Covid and will share their experience.
• Harold Batiste, SVP Sales Operations, HPN
• Tulcy Patel, VP Global Accounts, HPN

12:00am – 12:20am Eastern:
(6:00pm – 6:20pm Central European)
12:20pm – 1pm Eastern:
(6:20pm – 7pm Central European)
Panel Discussion: Will Covid Kick-Off a Touchless Travel Revolution?
Moderator
• Paul Van Alfen, Managing Director, Up in the Air

Panelists
• Brad Horowitz, CEO, Elite Marketing Group
• Oliver Ranson, Partner Airline Strategy Consulting, Ranson Pricing Limited
• Tedd Evers, CEO, TripTuner
• Larissa Zell, Senior Strategy Manager, Worldpay

Upcoming Events
- 18 October, Wilmington, US
- 18-19 October, Wilmington, US
- 5-6 Diciembre, Bogota
- 15 Noviembre 2022
- 22-23 May, London, UK