A New Payments Flight Path: How Airlines Can Take Control of Payments and Reduce Cost Without Choosing Between Buy and Build
With over $20 billion spent annually on payment systems, airlines sit at the center of a massive financial flow – yet most still operate with little control or visibility. Instead of serving as a business accelerator, payments often remain buried within legacy systems, hampered by high fees, long lead times and rigid vendor dependencies.
In an effort to modernize, many airline leaders face a familiar dilemma: should they buy an off-the-shelf solution or build their own from the ground up? Each approach comes with trade-offs: buying can lead to vendor lock-in and limited customization, while building can be costly and time-intensive.
But what if there was a third way?
In this webinar, Endava’s Vice President of Travel, Vojin Rakonjac, shares an alternative path: a strategy that combines tailored integration with tested accelerators to help airlines take full control of their payment systems, all while cutting costs, gaining transparency and maintaining flexibility. Drawing on real-world experience and case studies such as Aer Lingus, Vojin will explain how this approach empowers airlines to reframe payments as a core business asset rather than a back-end utility.
You’ll hear why payments are no longer just about processing transactions, but about shaping the entire passenger journey, from loyalty integration to smart routing and data-driven personalization. And you’ll walk away with a clear understanding of how your airline can unlock a portion of the $14 billion in opportunity hidden within payments – without vendor lock-in or lengthy IT overhauls
Join us to learn how to modernize your payment strategy, reclaim control and turn payments into a competitive advantage.
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