May Trend Sharing Session LSA 2026

Online

Modern Approaches to Account Protection: Balancing Security, Trust & Seamless Customer Experience

Date: 27 May 2026, 11am AEST
Location: Online
Delegates: 100+
Register Now!

A focused panel discussion exploring the evolving threat landscape surrounding customer account security, with particular emphasis on loyalty ecosystems. We’ll look at the challenges digital businesses – especially airlines and loyalty providers – face as they work to mitigate risk, prevent fraud, and maintain customer trust while delivering a frictionless user experience.

The conversation will highlight emerging fraud vectors such as synthetic identities, account takeover, and PII theft, as well as the practical strategies and technologies organisations are using to combat these threats.

Content Areas

  • Synthetic Identity Fraud
  • Account Takeover (ATO) Threat Evolution
  • PII Theft & Cross‑Merchant Fraud
  • Identity Verification & 2FA Bypass Techniques
Mike Rae

Mike Rae

Head of Business Development, APAC, Accertify

Liana Lambert

Liana Lambert

Revenue Fraud Analyst, Virgin Australia

Chris Staab

Chris Staab

Co-Founder, Loyalty Security Alliance

Modern Approaches to Account Protection: Balancing Security, Trust & Seamless Customer Experience

27/5/202611:00am +081 hour
A focused panel discussion exploring the evolving threat landscape surrounding customer account security, with particular emphasis on loyalty ecosystems. We’ll look at the challenges digital businesses – especially airlines and loyalty providers – face as they work to mitigate risk, prevent fraud, and maintain customer trust while delivering a frictionless user experience.

The conversation will highlight emerging fraud vectors such as synthetic identities, account takeover, and PII theft, as well as the practical strategies and technologies organisations are using to combat these threats.

Content Areas

Synthetic Identity Fraud
Account Takeover (ATO) Threat Evolution
PII Theft & Cross‑Merchant Fraud
Identity Verification & 2FA Bypass Techniques

You must use a work email to register

This session is hosted together with:

Accertify

Founded in 2016 as the LFPA to allow the various stakeholders in Loyalty, Fraud Prevention and Cybersecurity to collaborate on the growing issues around the security of Loyalty Programs.

LSA_logo_clear100x

Loyalty Security Alliance
brought to you by AiConnects.us


© Copyright 2026 All Rights Reserved