The day kicks off with a critical update on Payment Surcharging—one of the most debated topics currently facing the Australian marketplace. Hosted at the offices of The Initiatives Group, this pre-networking session features industry veteran Lance Blockley.

As one of the region’s leading experts in payment systems, Lance will provide an essential briefing on the shifting regulatory landscape. This session offers a timely opportunity to dive into the “what ifs” of a rapidly changing economy, specifically focusing on:

• Industry Impact: How will travel agents and airlines pivot if surcharging on all forms of card payments is officially banned?

• Consumer Psychology: Will customers fundamentally change their booking and payment behavior in a “no-surcharge” environment?

• Market Strategy: What are the alternative recovery models for businesses facing

And, once the serious business was over, they headed off for some networking!