Food & Drink: What Travellers Want

Date: April 23, 10am ET
Place: Online
Delegates: 100+
Free Registration: Register Now!

As reported by the popular One Mile at a Time blog, the CEO of United Airline recently said “I don’t know, I say what’s the impact of adding $50 million to food on NPS? Are we going to sell more tickets? Are we able to sell more because I improved the quality of the chicken that we have on our air. I think you should try to put some math around it.”

Airline Information recently conducted a survey of airline customers from around the world on their Premium Class Cabin food preferences to do exactly this – to find out customers’ propensity to pay higher fares based on Food & Beverage. Join this webinar to hear more about the results of the soon to be released quantitative analysis – “Food & Drink: what travellers want from lounges to the sky, a statistical analysis”

Some of the questions that will be discussed in the webinar include:
– Can airlines drive more revenues if they improve their Food & Beverage offerings?
– How do airlines monetize F&B through ticket sales?
– How does F&B improve participation in the Loyalty Program?
– How does F&B impact co-branded credit card take-up?
– How does lounge access impact ticket sales?

The experts featured in this webinar are:
– Afzal Ellahebokus, Statistician
– Oliver Ranson, Economist and Author, Airline Revenue Economics Substack
– Christopher Staab, co-Founder, Airline Information
– Peter Gerstle, Group Head Travel Product & Loyalty, Collinson Group

Panelists

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Moderator

Chris Staab

Managing Director,
Ai Events

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Afzal Ellahebokus

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Oliver Ranson

Airline & Airport Analyst,
Airline Revenue Economics

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Peter Gerstle

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Food & Drink: what travellers want

23/4/202510:00am EDT1 hour
As reported by the popular One Mile at a Time blog, the CEO of United Airline recently said "I don’t know, I say what’s the impact of adding $50 million to food on NPS? Are we going to sell more tickets? Are we able to sell more because I improved the quality of the chicken that we have on our air. I think you should try to put some math around it."

Airline Information recently conducted a survey of airline customers from around the world on their Premium Class Cabin food preferences to do exactly this - to find out customers' propensity to pay higher fares based on Food & Beverage. Join this webinar to hear more about the results of the soon to be released quantitative analysis - “Food & Drink: what travellers want from lounges to the sky, a statistical analysis"

Some of the questions that will be discussed in the webinar include:
- Can airlines drive more revenues if they improve their Food & Beverage offerings?
- How do airlines monetize F&B through ticket sales?
- How does F&B improve participation in the Loyalty Program?
- How does F&B impact co-branded credit card take-up?
- How does lounge access impact ticket sales?

The experts featured in this webinar are:
- Afzal Ellahebokus, Statistician
- Oliver Ranson, Economist and Author, Airline Revenue Economics Substack
- Peter Gerstle, Group Head Travel Product & Loyalty, Collinson Group

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