As AI reshapes the travel industry, the focus is shifting—beyond traditional machine learning and Generative AI (GenAI)—toward a new frontier: Agentic AI. These are systems that don’t just analyze or generate content—they act.

In this session, we broke down the evolving AI landscape and spotlight real-world use cases where autonomous agents are already driving impact across travel payments, fraud prevention, and customer experience. From automating dispute resolution to orchestrating dynamic pricing and enabling chat-based commerce, we explored:

• The functional differences between traditional AI, GenAI, and Agentic AI—and why it matters for travel
• How AI agents are unlocking new customer channels—from WhatsApp to embedded fintech platforms
• Where the industry is seeing traction—and where the hype still outpaces results
• What travel companies, TMCs, banks, and fintechs can do now to prepare for the next wave

Whether you’re an airline, OTA, payments leader, or fraud specialist, this webinar recording will help you separate signal from noise—and understand how to position your organization for the next phase of AI in travel.