Modern Approaches to Account Protection: Balancing Security, Trust & Seamless Customer Experience
27/5/202611:00am +081 hour
A focused panel discussion exploring the evolving threat landscape surrounding customer account security, with particular emphasis on loyalty ecosystems. We’ll look at the challenges digital businesses – especially airlines and loyalty providers – face as they work to mitigate risk, prevent fraud, and maintain customer trust while delivering a frictionless user experience.The conversation will highlight emerging fraud vectors such as synthetic identities, account takeover, and PII theft, as well as the practical strategies and technologies organisations are using to combat these threats.
Content Areas
Synthetic Identity Fraud
Account Takeover (ATO) Threat Evolution
PII Theft & Cross‑Merchant Fraud
Identity Verification & 2FA Bypass Techniques
Founded in 2016 as the LFPA to allow the various stakeholders in Loyalty, Fraud Prevention and Cybersecurity to collaborate on the growing issues around the security of Loyalty Programs.
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Photo credits Augustine Wong & Vojtech Bruzek