Loyalty Fraudsters' Playbook: Insights from a Former Fraudster
12/6/202510:00am EDT1 hour
For this session we've teamed with Sift to explore the increasing threat of Loyalty Fraud and Account Takeovers (ATO's). Former fraudster-turned-fraud fighter, Alexander Hall from Sift, will reveal why ATOs are so appealing to criminals, offering insider examples of how fraudsters use multiple fine-tuned methods to successfully breach accounts. Maggi Fritzsche Manager Fraud Investigations at Hyatt Hotels, will share her insights on detecting and preventing advancing Loyalty Fraud threats. Some of the topics that will be discussed in the webinar include:
- Passkeys and other Identity Verification technologies
- Cyber-Fraud Fusion and other fraud team set-ups to stay ahead of the latest attack vectors
- The most defrauded Forms of Payment
- Unique fraud attacks faced by the hotel industry
Attendees will learn about the real-world tactics used by fraudsters and discover strategies to protect their customers and business. The Learning Objectives are:
- Gain a more detailed understanding of emerging Loyalty Fraud and ATO methods
- Learn about the specific tactics merchants can use to proactively anticipate, detect, and prevent these ATO and other fraud threats.
Founded in 2016 as the LFPA to allow the various stakeholders in Loyalty, Fraud Prevention and Cybersecurity to collaborate on the growing issues around the security of Loyalty Programs.
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Photo credits Augustine Wong & Vojtech Bruzek